1. Crypto Refund v1.0
v2.1 (Production)
  • v2.1 (Production)
  • v2.1 (Sandbox)
  • v2.0 (Sandbox)
  • v1.0 (Deprecated)
  • v2.1
    • Getting Started
    • Account Setup For PSP
    • Account Setup For Direct Client
    • Idempotent Requests
    • Webhook
    • API Error Handling Guide
    • Changelog
    • Authentication
      • Create Token
    • Account Management
      • Get Balance
      • Internal Transfer
      • Get Internal Transfer
    • Merchant Management
      • Initiate Merchant Activation
      • Confirm Merchant Activation
      • Create Merchant
      • Get Merchant
      • Merchant Status Webhook
    • Fiat Payment
      • Fiat Deposit
        • Get Deposit Bank Account
        • Get Fiat Deposit Detail
        • Get Fiat Deposit History
        • Fiat Deposit Webhook
      • Fiat Account Management
        • Get Fiat Account Capabilities
        • Create Fiat Account Request
        • Submit Additional Information for Fiat Account Request
        • Get Fiat Account Application Status
        • Get Bank Accounts
        • Add Bank Account
        • Fiat Account Request Status Webhook
      • Fiat Withdrawal
        • Get Same Name Withdrawal Capabilities
        • Activate Same Name Withdrawal
        • Submit Additional Information for Activating Same Name Withdrawal
        • Activate Same Name Withdrawal Webhook
        • Create Fiat Withdrawal
        • Submit Additional Information for Fiat Withdrawal Request
        • Get Fiat Withdrawal Detail
        • Get Fiat Withdrawal History
        • Fiat Withdrawal Webhook
    • Crypto Payment
      • Crypto Deposit
        • Update Crypto Deposit Travel Rule Info
        • Get Crypto Deposit Wallet
        • Get Crypto Deposit
        • Get Crypto Deposit History
        • Crypto Deposit Webhook
        • Crypto Deposit Wallet Status Webhook
      • Crypto Withdrawal
        • Register Wallet Address
        • Remove Wallet Address
        • Create Crypto Withdrawal
        • Get Wallet Address
        • Get Crypto Withdrawal
        • Get Crypto Withdrawal History
        • Crypto Withdrawal Webhook
      • Crypto Checkout v1.0
        • Create Crypto Checkout
        • Create Crypto Checkout Link
        • Crypto Checkout Wallet Connection
        • Generate POS Payment Request
        • Close Crypto Checkout
        • Get Convertible Cryptos
        • Get Supported Blockchains
        • Get Crypto Checkout
        • Get Crypto Checkout Link
        • Get Crypto Checkout Currencies
        • Crypto Checkout Webhook
      • Crypto Refund v1.0
        • Refunding a High-Risk Crypto Deposit
        • Create Crypto Refund
          POST
        • Confirm Crypto Refund
          POST
        • Get Crypto Refund
          GET
        • Crypto Refund Webhook
      • Crypto Checkout v2.0
        • Create Checkout
        • Create Crypto Quotation
        • Order Accept
        • Get Checkout
        • Get Checkout History
        • Close Checkout
        • Get Checkout Acceptable Cryptos
        • Checkout Status Webhook
      • Crypto Refund v2.0
        • Get Checkout Refundable Info
        • Create Crypto Void
        • Create Crypto Risk Refund
        • Create Crypto Refund
        • Close Crypto Refund
        • Get Crypto Refund
        • Refund Status Webhook
    • Conversion
      • Create Quotation
      • Create Conversion
      • Get Quotation
      • Get Conversion
      • Conversion Webhook
    • Statements
      • Create statement
      • Get statement overview
      • Get statement entries
      • Get statement transactions
    • Points
      • Get Points Balance
      • List Points Transactions
      • Get Points Transaction Detail
    • Fee Estimate
      • Fee Estimate
    • Tool
      • Validate Crypto Address
      • Upload File
      • getTnC
  1. Crypto Refund v1.0

Refunding a High-Risk Crypto Deposit

Refunding a High-Risk Crypto Deposit#

When an incoming crypto deposit is screened by KYT and the result is not a pass (kytResult = 2 or 3), the funds are not credited to your account. To return the funds, you initiate a refund and tell us which wallet address to send them back to.

Step 1 - Detect the high-risk deposit#

The KYT outcome is available both on the deposit record and in the deposit webhook:
Get Crypto Deposit -> data.kytInfo.kytResult
Crypto Deposit Webhook -> the same kytInfo block is included in the pushed payload
A kytResult of 2 or 3 means the deposit was not credited and should be refunded.

Step 2 - Create the refund#

POST /v1.0/payment/crypto/createCryptoRefund
FieldRequiredValue
originalTransactionTypeYes3 (Deposit)
originalTransactionIdYesThe cryptoDepositId of the high-risk deposit
clientReferenceNoYour own reference (max 100 characters)
The response returns the refund, including the cryptoRefundId used in the next step. The initial status is INITIALIZED.

Step 3 - Confirm the refund address#

POST /v1.0/payment/crypto/confirmCryptoRefund
FieldRequiredValue
cryptoRefundIdYesFrom Step 2
refundAddressYesDestination wallet address. Must not be the deposit's originating (from) address.
After you confirm, MetaComp processes the refund and sends the funds on-chain.

Step 4 - Track the outcome#

Poll GET /v1.0/payment/crypto/getCryptoRefund?refundId={cryptoRefundId}, or
Listen for the Crypto Refund Webhook.
Status moves INITIALIZED -> PROCESSING -> COMPLETED; txnHash is populated once COMPLETED. If the address you provide is itself flagged as high-risk, the refund is held in status HIGH RISK REFUND WALLET instead of being sent.
Applies to: PSP and Direct Client.
Modified at 2026-08-14 01:52:42
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